FAQ
How Do I Place An Order?
To place an order, email us with the details of the piece you would like. Please include the design and a measurement of your wrist, it you are ordering a bracelet. If you do not include the measurement it is no problem, and we will make it in the standard size. We will take payment, make your pieces, and mail your order in about a week. We are still open for online order during the Covid-19 pandemic.
Payment and Shipping
All credit cards are accepted as well as Venmo.
Shipping is included in the purchase price for domestic purchases. If you would like expedited shipping, please email me and that can be arranged.
Returns and Refunds
We offer a full refund policy. We want you to absolutely love your piece, and if you don't then just ship it back and we will issue a refund in whatever form payment was taken.
How Does Josh Make a Bracelet?
To make a bracelet, I start with a copper bar of whatever width the bracelet is going to be. I cut that down to the appropriate length and then round the edges with a metal file. I then use hammers with patterns on the heads to make most of the pieces, or use metal stamps to engrave the custom pieces. Next the copper is annealed with a blowtorch to make it softer, and bent to a shape where it will be comfortable on the wrist. Finally it is polished or a patina is added, according to the specifications of the bracelet.
Why Did Josh Pick the Name Marblehead Copperworks?
I live in Marblehead, and made my first pieces on my own in Marblehead. The first farmers market I attended as a vendor was the Marblehead Farmers Market. We make all of our pieces out of copper, hence the name.
Why Copper?
I think that copper is a beautiful metal, and is extremely fun to work with. While being cheaper than gold or silver, I think it can be just as stunning.
Fun Facts
Fun Facts
The Statue of Liberty is made from 179,000 pounds of copper.
All gold contains some level of copper, even 24 karat gold. This is because gold is so soft, it can be molded with the hands and calls for a bit of copper to be added.
Copper is naturally antibacterial. Brass doorknobs, handrails and fingerplates are excellent choices for public buildings and will prevent the spread of bacteria.
Copper is 100% recyclable and nearly 80% of the copper that has been produced is still in use today. Copper can continue to be recycled without any changes to its properties. In fact, it retains 95% of its original value.
Copper is often referred to as "man's eternal metal". It's highly durable, long lasting and can be used in all applications of life.
Copper has been used for as long as we can remember. The Egyptians had the ankh symbol to represent copper, and pyramids in Egypt used copper for water plumbing.
Although the Dead Sea Scrolls have been known to be made with rare animal skins, the one that was recovered contains copper.
References for above: European Copper Institute, Northwest Mining Association
A Little Wikipedia on Copper
Copper is a chemical element with symbol Cu (from Latin: cuprum) and atomic number 29. Pure copper, which is what I make my jewelry from, is soft and malleable; a freshly exposed surface has a reddish-orange color.
The metal and its alloys have been used to make jewelry for thousands of years. In the Roman era, copper was principally mined on Cyprus, hence the origin of the name of the metal as aes сyprium (metal of Cyprus), later corrupted to сuprum, from which the word copper is derived.
Copper is essential to all living organisms as a trace dietary mineral because it is a key constituent of the respiratory enzyme complex cytochrome c oxidase. In molluscs and crustacea copper is a constituent of the blood pigment hemocyanin, which is replaced by the iron-complexed hemoglobin in fish and other vertebrates. The main areas where copper is found in humans are liver, muscle and bone. Many people claim that copper bracelets impart health. I don’t know about that, but I think they are cool to look at and to feel.
RETURNS
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in protective packaging.
REFUNDS (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a week.
EXHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at marbleheadcopperworks@gmail.com and send your item to: PO Box 18 Lenox MA United States 01240.
SHIPPING
Our products are shipped within 4-7 Days using USPS. To return your product, you should mail your product to:PO Box 18, Lenox MA United States 01240. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at marbleheadcopperworks@gmail.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
SECURITY
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
TERMS OF USE
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Marblehead Copperworks's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'Marblehead Copperworks' or 'us' or 'we' refers to the owner of the website whose registered office is PO Box 18 Lenox MA United States 01240. The term 'you' refers to the user or viewer of our website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
The use of this website is subject to the following terms of use:
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
If you have any further concerns about our policies, please email our Customer Service team at marbleheadcopperworks@gmail.com